The product comes with a standard 3-year warranty. Warranty and repair at the place of product installation for large appliances: dishwasher, chimney, hob, built-in oven, built-in microwave. Be warranted and repaired at authorized service centers of Format Vietnam JSC.

The Extended Warranty is only offered during the first year of the Standard Warranty or immediately upon new purchase. The unit price is calculated at 10% of the retail price after tax of the products listed on the website/catalogue of Format Vietnam JSC.

Format Vietnam JSC provides installation services at customers' address for a fee, or free of charge depending on the installation location. Free: Ho Chi Minh, Hanoi, Da Nang, Hai Phong, Ha Long, Da Nang, Can Tho, Binh Duong, Dong Nai, Ba Ria Vung Tau. To use home installation service, customers directly contact the Call Center of Format Vietnam JSC via hotline (free of charge) 1800-6652. Installation includes instructions and advice for customers to use the product.